Connect Upcertain to Claude

Updated 25 October 2026 · By the Upcertain team

Before you start

• Your Upcertain account needs the Team or Business plan, which include MCP.
• Any member except notify-only members can connect their own apps.
• Adding custom connectors in Claude depends on your Claude plan and, in organisations, on your administrator.

Add the connector

1. In Claude (claude.ai or the desktop app), open Settings, then Connectors.
2. Choose Add custom connector.
3. Name it Upcertain and paste the server address: https://upcertain.com/api/mcp.
4. Choose Connect. Claude opens Upcertain in your browser.

Approve the connection

1. Sign in to Upcertain if you are not already.
2. Pick the workspace Claude may use, if you belong to more than one.
3. Choose Read-only (the default) or Read-write. Read-write lets Claude create, pause and resume monitors and acknowledge incidents, and is offered only if your role can make those changes.
4. Approve. You return to Claude with Upcertain connected.

Things to ask

• "Which monitors are down right now, and since when?"
• "List this week's incidents on the payments API with their causes and durations."
• "Make a table of 30-day uptime for every monitor, worst first."
• "Add a keyword monitor for https://example.com that checks for Welcome every 5 minutes." (read-write)
• "Acknowledge the open incident on checkout." (read-write)

Manage and disconnect

Every connection is listed in Upcertain under Settings, API & MCP, Connected apps. You can disconnect your own; owners and admins can disconnect anyone's. A connection follows your membership: if you leave the account or become notify-only it ends, and if your role can no longer make changes it becomes read-only.

Using an API key instead

Claude Desktop can also reach Upcertain through a local bridge with an API key, which owners and admins create. The configuration is on the MCP server page. Sign-in is simpler and gives each person their own revocable connection.