Updated 25 October 2026 · By the Upcertain team
Organise by client
- Groups: put each client's monitors in a group named after the client. The monitor list shows each group as its own section.
- Tags for the cross-cutting views:
wordpress,shop,retainer. - Import a client's sites in one go from a CSV with a
groupcolumn; groups are created as needed. See CSV import.
What to monitor for each client
| Check | Why |
|---|---|
| Home page, HTTP | The first thing the client looks at |
| Key page, keyword | Catches error pages that still return 200, such as a broken plugin |
| SSL certificate | Every HTTPS monitor warns 30, 14 and 7 days before expiry |
| Contact form or checkout endpoint | Where lost leads and orders happen |
| Backups and scheduled jobs, heartbeat | Silent failures you are paid to prevent |
Tell the right people
- Route each client's monitors to the channel of the team that looks after them: one Slack channel per client or per team.
- Add client contacts as notify-only members: they get email alerts for the events you choose, and have no login.
- Use confirmation checks so a client never gets an alert for a blip.
- Turn on weekly or monthly reports to have each period's uptime and incidents emailed.
A status page per client
On Team and Business you can create unlimited status pages: one per client, showing only that client's monitors under the names they recognise. Put each on the client's own subdomain, such as status.client.com, and hide the Upcertain footer link (Team and Business). Pages can be public, or password-protected for clients who would rather not show their status publicly. See status pages and custom domains.
When a client has its own account
Some clients want their monitoring in an account they own. The client creates the account and invites your team members with the role they choose; each account's data stays separate at the database level, and you switch between the accounts you belong to.
Size and plan
Team includes 100 monitors at 30-second checks, unlimited status pages and members, and custom domains. Business sets custom limits for agencies with more. See pricing or talk to us.